I’ve followed the download instructions, but when I go to open the file, I’m not able to get the setup program.

When your install program is downloaded it is downloaded as a SETUP.ZIP file.  Most PC Operating Systems do have a unzip program to uncompress the file ZIP file.  However, in some cases, you may need to install a unzip program.  One program that we recommend is 7-Zip.  It is reliable and free.  You can download and install the 7-Zip program by selecting this link.  Once you install the 7-Zip program you can open up the downloaded program using the 7-Zip program and then run setup.exe installation program.

May 15, 2014 at 12:39 pm Leave a comment

I’ve downloaded my file and I can’t seem to find it?

With the new updates on your browsers, files are automatically downloaded into a download directory.  This is a change from what they did previously.  So instead of allowing you to identify the location of where your file will go and being able to rename the file, the file will be saved into a download directory under a default name.  In most cases, the file will be save in a directory called ‘Downloads‘.  If you open up a document screen ( select the Start Circle and then select ‘Documents‘), you should be able to find that directory easily since it is shown in left pane under the ‘Favorites‘ area.  You may need to scroll up to find the ‘Favorites‘ area in your left pane.  If you have trouble finding it, look under the ‘C:/users/<name that matches your login>‘ directory.  Look for the folder named ‘Downloads‘.  Once you find it, you can drag the folder to the left pane under the ‘Favorites‘ area so that you can easily get to it in the future.

Once you are able to find the ‘Download‘ directory, we recommend that you use the ‘show details‘ view.  When you show this view, you can sort the files with the latest file showing at the top.  This will allow you to easily find the most recent downloaded file.  To sort the files, just left-click on the Date modified heading.

May 15, 2014 at 12:28 pm Leave a comment

I’m running Window 8, and I’m having trouble installing the Visual Pricing System. What do I do?

After downloading the Visual Pricing System and running the setup routine, with Window 8, you may see a screen similar to that shown below. 

image

When you see this screen, select the “More Info” option shown.  If you select the “OK” button, the system will not install the Visual Pricing System.  Once you select the “More Info” option you will see a screen similar to that shown below:

image

Select the “Run anyway” option.  This will run the setup.exe routine and install the Visual Pricing System. 

May 13, 2014 at 12:53 pm Leave a comment

I created one of the charts that I would like to use in an eblast. Is there a way to convert to a PDF or JPEG to upload into another program?

Absolutely!  You can do both!

If you have a PC:

  • To create a PDF file, you will need to install a PDF driver.  This will allow you to print to a PDF file.  We have a tutorial that will show you how to download and install a PDF driver.  To see that tutorial now, select this link.
  • To create a JPEG file, we recommend that you make use of the “Snipping Tool“.  The Snipping Tool is a tool that is found all PC with the Vista, Windows 7 and Windows 8 operating system.  You may need to search for it using the “Search programs and files” area.  The Snipping Tool will allow you to copy and paste anything you can see on your screen.  Once you’ve selected the area of the screen to copy, the Snipping Tool will allow you to save the graphics to a file or you can paste the graphic to another application.

If you have a MAC:

  • To create a PDF file, you merely use the Print feature.  Once you use the print feature, a dialog box will be shown.  On the lower left area of the dialog box, select the PDF button, and use the “Save as PDF” option.
  • To create a graphic, you may use the Grab tool.  It is located in the Applications->Utilities folder.  The Grab application will allow you to copy and paste anything you can see on your screen.  Once you’ve selected the area of the screen to copy, the Grab application will allow you to save the graphics to a file or you can paste the graphic to another application.

May 8, 2014 at 1:01 pm Leave a comment

Which version of Excel do I need on the MAC for the Visual Pricing System to run?

To run the Visual Pricing System on the Mac, you do need to have the Microsoft Office for the MAC 2011 or the Microsoft Excel for the MAC 2011. If you do not have Microsoft Excel installed you may purchase a version by going to http://www.microsoft.com/MAC/buy .  To run the Visual Pricing System you will only need the Office Home and Student version .

Additionally, you may need to update your release as well.  You can tell the version of the release you are running by: 1) open Microsoft Excel for the MAC 2011; and 2) using the top menus, select Excel -> About Excel.  The version will be displayed.  You must be running Version 14.3.9 (131030) or later.  If you are not (and we always recommend updating the software periodically) you can check for the latest release by: 1) Open the Microsoft Excel for the MAC 2011; and  2) using the top menus, select Help -> Check for Updates ; and 3) press the “Check for Updates” button.  Select any updates that are needed.

April 27, 2014 at 1:00 pm Leave a comment

I’ve just downloaded the Visual Pricing System and I need to unzip it. How do I do that?

On the PC version, when you download the Visual Pricing System it is downloaded in a ZIP file.  You will need to unzip the file to get access to the setup.exe file that will install the Visual Pricing System.  In many cases, there may already be an unzip program located on your system.  Just double-click (to open) the ZIP file to see if that is the case.  If you don’t have an unzip program you will need to download one.  One of the most popular programs is WinZip.  However, a free unzip routine that we’ve had great experience with is the “7 ZIP” program.  You can go to a site where you can download it by selecting this link.  Once you download it, you will need to install it.  You can then run the 7 ZIP program and find the setup_VPS2007.ZIP file.  Open the ZIP file and run the setup.exe program contained within the ZIP file.

April 8, 2014 at 11:08 pm Leave a comment

I’m on a MAC, and when I run the Visual Pricing System, I’m getting a message that I need to “repair” the system.

We have seen the situation where folks are opening up the Visual Pricing System and they are getting the message that the Microsoft Excel file is “Corrupt” and asking if they want to “Repair and Open” the file.  When they select the yes option, the file is “repaired” and opened, but the Visual Pricing System is not operational.  Generally this problem occurs, after they have purchased a new MAC and have moved files over.

If you have just purchased a new MAC and you (or you had someone else) updated your new MAC with programs and data from your previous MAC using the Migration Assistant you may see this problem (or you may see a “Compile Error in Hidden Module 5″ error message).  The Migration Assistant is a great tool to help you move all your programs and data from a previous MAC to your new MAC.  However, there is a minor problem with moving over the Microsoft Office applications.  Once you do move them over, you’ll need to provide your activation code again.  Additionally, you’ll need to run the install Microsoft Office Installation.  You do NOT need to delete the application files or make any other changes to your new MAC.  All you need to do is to put in your Microsoft Office DVD disc  (or access the download if you purchased it on-line) and run the install.  Even if your version has been updated, running the Microsoft Office install will clean things up.

April 3, 2014 at 1:01 pm Leave a comment

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